As a rule, Melt Glass Art Supply makes every effort to maintain competitive pricing on all of our stock items every single day. We believe that our customers should never have to wait for a sale in order to find affordable supplies. To that end, we keep our everyday prices as low as we can. However, in special circumstances, we are able to offer even more! See details below.
FREE SHIPPING DISCOUNT:
On shipping destinations withing the United States, we offer free shipping on all orders totaling over $100, with the following exclusions:
Special order equipment, including but not limited to torches, kilns, grinders, saws, etc. do not qualify for the free shipping discounts, unless a Melt employee has made a special exception.
Non-stock items do not qualify for the free shipping discounts, unless a Melt employee has made a special exception.
Cases of borosilicate tubing/rod do not qualify for the free shipping discounts, unless a Melt employee has made a special exception.
On shipping destinations outside of the United States, we offer a 50% shipping discount on all orders totaling over $500 USD, with the same exclusions as listed above for domestic shipments. In addition, if an order includes both stock items and special order items not mentioned above (for example, quarter sheets of Profusion dichroic), the order will not ship until all items are available to ship. We will not ship stock items first and then ship special order items later for free. If the order qualifies for free shipping without the special order items, the customer can request to have those items shipped right away. However, when the special order items are ready for shipping, the customer will then be responsible for the additional postage for that second shipment.
**The 50% international shipping discount does not appear at the time that the order is placed! It will be refunded back to the customer once the order is boxed and prepared for shipping.
*Discount is per individual order. Orders cannot be combined to reach discount level, unless the orders are placed on the same day and are shipped together. Returns are always for actual purchase price, including discounts. These discounts to not apply in addition to sales or other discounts. You will receive the greater of the two discounts, not both.
SPECIAL SALE PRICES:
Occasionally, we are able to offer either a special price on a particular item or category, or we have a site-wide sale on everything. The sale prices are good on items in stock during the sale. We do not do back orders. Special orders are not eligible for sale prices, even if they arrive during a sale period. Sale prices are ONLY good during the sale dates. We do not refund discounts retroactively or after the sale is expired, with the exception of purchases made within a 24-hour period prior to a sale. Upon request, we will make the sale price adjustment to those orders. Coupons and volume discounts do not apply during a sale. Gift certificates are still honored during a sale.
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Coupon codes are issued either individually or via email newsletter. Coupons are not valid during special sales, but are valid on orders that qualify for a volume discount during a non-sales period.